Frequently Asked Questions
Of course, we use FedEx for all of our deliveries, but you can also come directly to our store to pick-up all your purchases.
RIDGID tools are built to last and come standard with the best warranty in the industry. Our reputation for superior quality and durability allows us to stand behind our tools with the RIDGID Full lifetime warranty against defects in workmanship and material. Should your tool ever malfunction from defects in workmanship or materials, we will repair or replace the tool free of charge.
The taxes are calculated according to your province. Also, if you selected the FedEx delivery method, the taxes will be adjusted according to the shipping cost. Purchase in-store will always have taxes, calculating according to the active taxes in Québec.
We take 1-2 days to process your order and 3-5 days to deliver it. You can always contact our customer service to get information about your order.